How it works
1
Submit your claim
Enter your details, describe the damage, and upload photos of the product, the damage, the serial number and your receipt.
2
We review it
ENSIS support assesses your claim. You'll get an email whenever the status changes — accepted, declined, or if we need more info.
3
Track & respond
Use your case number and email to check progress anytime, and reply directly if we ask for anything more.